Is your remote working? If not, try changing the batteries.Picture roll, shrinking picture size, and blank screens with or without sound usually indicate a problem with the TV and not the cable service.
In addition, you may be eligible for discounted or free directory assistance service.Ĭlosed Captioning – Navigation devices provided by HTC include a mechanism reasonably comparable to a button, key, or icon for easy activation of the embedded closed captioning function.
Video Description – Audio-narrated descriptions of the key visual elements of a TV program or movie are available.ĭirectory Assistance – We can help you find and dial phone numbers. Large-Button Remotes – Remote Controls with larger buttons are available for purchase at HTC and can be swapped for your current remote.īill Reading – If Customer will pay the bill by phone, Customer Service Representatives will read the Customer’s bill over the phone, upon request. Online: Submit a form from the support page To obtain additional information such as user guides in accessible format, or to request support with Accessibility and instrumental products, services, devices and features, including Braille, large print documentation, and audible accessibility please call us at 706.376.4701 or visit For any concerns or complaints, please contact us: HTC’s IPTV video platform provides support for screen readers, keyboard navigation, and audible accessibility for the enjoyment of HTC’s IPTV programming on any TV in the home and for recording programs in the cloud for playback on linked devices. HTC provides products and services to requesting HTC IPTV customers with visual impairments for easier digital content engagement.Īccessibility – HTC offers its IPTV customers navigation devices with the requisite accessibility features for customers that are blind or visually impaired.